Shipping & Delivery
Make sure you submit the correct address the very first time you order. We are not responsible for lost or stolen items. Once tracking proves it has been delivered, it's your responsibility to make sure you're able to receive that package. You must email us within 15 minutes after you place an order if you accidently typed in the wrong shipping information, we're not liable to pay the costs if the items ends up missing. If you want a signature confirmation you must tell us within the 15 minute time period. Sorry it's so quick, since we ship out really quick, we must implement our timetable policy. You must make sure you spell all your information correctly to prevent anything from complicating your delivery.
If you purchase an item after 4PM est Standard time, you have to follow the hours of shipping. Shipping hours are 8AM - 4PM since hipping centers usually close around 5PM.. Even if they would to be open later, their shipping is around normal business hours. YourVaporizers.Com would need an hour advance to be able to ship item that day (meaning - if you order before 3PM we can ship it same day). Sometimes orders can take a 1-2 business days to process (normally 12-24 hours) to get your tracking number within the time frame of 1-3 business days after payment was complete(Usually the next day after you order).
We ship out of Boca Raton Florida, Clearwater Florida, Las Vegas Nevada, Newark New Jersey, Seattle Washington, Alpharetta Georgia, Los Angeles California, or Marina Del Rey California. Depending on where your location is will determine how long your vaporizer will get to your location. Shipping is free for most of the vaporizers. We ship from the US, lower 48 states get free shipping for orders over $50. Shipping outside the United States usually takes more time and could take up to 14 days for international orders. The Average range it takes for a vaporizer to get to you if you live within the lower 48 states is 2-3 days, for international orders the range is 4-7 days .
Stages of Order Process
- Pending Payment - We are currently waiting for you to make a payment
- Processing - We have received your payment, your product invoice is being sent to Warehouse Management.
- Warehouse Packaging - Warehouse knows they have to ship your order (takes 12-24 hours to ship out once your order is in this stage)
- Complete - Your order was sent to you.
Note: Shipping is free for the lower 48 states in the US for orders over $50.00. If you're shipping address is in a location outside the US, standard shipping rates will be calculated for your country.
All International shipment fees, including but not limited to warranty items are the sole responsibility of the purchaser. All international shipments are subject to duties and fees when crossing borders.
Generally, Brokerage fees will be required and Customs may impose duties and taxes based on the value of the goods. The payment of duties and taxes are the responsibility of the purchaser/importer. Please be advised that these fees are normal and are often times applied to shipments that ship internationally. We currently do not offer shipping to APO/FPO/DPO Boxes.
We ship to any country except for India, China, North Korea, South Korea, Iraq & Afghanistan .
Tracking Your Order
When you place an order at YourVaporizers.Com, each customer is provided with a unique order number. You must Click Here and copy/paste your order number as well as your name or email to see your tracking number. Once you click on the tracking number and it's entered in the field, you'll be able to start using our built-in real-time tracking integration with USPS and UPS API system that allows us to be able to display all of our customers orders and tracking information and location for each unit.
Back-Order / Delays
We do our best to have all products on our site in stock. In the event we do not we will get your order out as soon as we recieve it from the suppier. The vape industry is just going crazy right now and sometimes the companies making the vaporizers can't keep up with the demand.
It is important you read our return policy before you order and return an item. If your item doesn't fit within our return policy, and you shipped it back, we will simply ship your vaporizer back to you. Orders must not be returned to the address labeled on the box unless it was sent from the manufacturer. You must contact us before a return is made!
Please refer to our Return Policy page.